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Last Call

The decisions nobody sees, told by the people who made them.
19 Episodes
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Episodes
Episode 12

What a Rejected Pitch Actually Sounds Like

We got permission to play the room tone from a pitch that fell apart in real time, including the thirty seconds of silence nobody wanted to fill and the recovery attempt that came two minutes too late to save the account.

Hosted by Idris Calloway3 Mins

Episode 11

The Studio That Fires Itself Every Year

Once a year, this practice dissolves and reforms under a new name, new structure, and often a new office. Nobody on staff is entirely sure why it works, including the founder, who says he's stopped trying to explain it to new hires.

Hosted by Idris Calloway3 Mins

Episode 10

Designing for a Client Who Cannot See It

Rebuilding a booking service with a blind product owner, and what the team had been getting wrong.

Hosted by Idris Calloway3 Mins

Episode 9

The Font That Took Four Years

A type designer on why a single commissioned typeface outlasted three of the client's marketing directors.

Hosted by Idris Calloway3 Mins

Episode 8

The Warehouse That Became a Library

Converting a grain store into a public library, with the structural engineer who said no twice.

Hosted by Idris Calloway3 Mins

Episode 7

Building on the Site Nobody Wanted

A practice bought the awkward corner plot everyone else passed on, and it became their best-known building.

Hosted by Idris Calloway3 Mins

Episode 6

Why We Killed Our Best-Selling Product

A product team retired the thing paying the bills, eighteen months before they had a replacement.

Hosted by Idris Calloway3 Mins

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